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General Questions

How is caller ID handled?


What number shows in the caller ID when I place a call?


When you place IP calls the system will send "Toronto, ON" and override any name that appears in Account Info in the Control Panel for the Virtual Number.  This is sent on any call placed via a Virtual Number that is not associated with a purchased DID.

When you place PSTN calls via a VN not associated to a DID, the Caller ID will display 647xxxxxxx as the number the call was placed from.

When you place PSTN calls via DID the DID will display.

The system will send the display name as well (PSTN call via DID) but we cannot guarantee the PSTN provider will pass it down.

The name sent (PSTN call via DID) is the name in the Account Information screen in Control Panel and can be changed there.

Caller ID cannot be blocked.

We cannot guarantee Caller ID. If the callee's phone number Provider looks to associate the DID with a Name, the CID will probably be displayed as UnKnown, No Data, or just blank.

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Our Home Phone Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes. InPhonex is proud to support Internet telephony equipment (IP Phones) including Sipura 2000, Sipura 3000, Cisco 186, Linksys PAP2 and other SIP phone adaptors. We also support Asterisk PBX, Trixbox and offer turn-key VoIP Reseller business opportunities to let entrepreneurs and businesses resell voice over Internet (VoIP) under their brand name.

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