Account Login:
Virtual Number:
| Remember me.
VoIP Provider, Home Phone Service – How VoIP Works InPhonex is a VoIP Provider – Sign Up!
Portuguκs InPhonex Personal Espanol
Common Topics
Device Configuration
Contact Us
Technical Support Related
Top Ten Most Frequently Asked Questions

Why does my call sound broken up?


Sometimes the voice of the person I am speaking to sounds choppy or broken up. Why? What can I do?


This can be caused by a variety of problems. The most common is poor Internet connection quality or lack of bandwidth.

Very often what is sold as a "High Speed" or "Broadband" connection is not up to the task of transmitting voice packets in a timely or reliable manner. Problems such as high latency (slow delivery of packets) or packet loss (actual dropping of voice data) can be seen from time to time on some provider's networks. These problems will be heard by you on your IP phone call long before they are noticed for other data activities like checking email or web browsing.

Speed test:

Also, please configure your device exactly as stated on Support / Configuration Instructions web page.

Views: 129725
User Rating: 
2.6 / 5.0 (164 votes)

Our Home Phone Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes. InPhonex is proud to support Internet telephony equipment (IP Phones) including Sipura 2000, Sipura 3000, Cisco 186, Linksys PAP2 and other SIP phone adaptors. We also support Asterisk PBX, Trixbox and offer turn-key VoIP Reseller business opportunities to let entrepreneurs and businesses resell voice over Internet (VoIP) under their brand name.

Copyright © InPhonex