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Device Configuration Guides
Counterpath EyeBeam

This is one of the better SIP video soft phones that we have tested. This is the quickest way to get up and running with InPhonex's SIP video service. You can purchase and download it and find full documentation at Counterpath's website. Note: by referring you to this 3rd party site, we are neither encouraging you nor endorsing this product.

NOTE: Do not try to use the # key to send a call as it will be interpreted as part of the phone number. Use the green phone symbol or the enter key instead.


When you have downloaded the eyeBeam Video Phone, click on the arrow on the left side of the software phone. Right click on the wrench symbol and the click on “Settings”. The Settings window will open.

Click on the Server settings. Put a check mark on the square box on the left of “Enable this SIP account”.

Complete the following fields and then click on "Apply".

Display Name:   Enter your full name, this will show up as part of your callerid.
User Name:   Enter the phone number you chose when you signed up for InPhonex service.
Password:   Enter the password that you chose when you signed up for InPhonex service.
Authorization user name:   Enter the phone number you chose when you signed up for InPhonex service.

EyeBeam Configuration

Click on Firewall/NAT settings. Make sure Send Internal IP is set to "Default" and Enable ICE is unchecked. Click on "OK".

EyeBeam Configuration

Make sure that your webcam has been installed. You should be able to see your video on the lower side of the left ear of the eyeBeam phone. If you do not see the video, it means that your webphone has not been installed properly.

EyeBeam softphone with video

At this time, you should be able to dial another video phone that is on line. Simply just dial the number that you want to call. When the callee answers, click on the green “Start” button and you should be able to see the callee's video on top of your own.

Make calls!



Free soft phones typically only support CODEC G.711. Certain network routes do not support CODEC G.711. This may make it necessary to upgrade the soft phone, or purchase an IP device.

Our Home Phone Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designed for home phone service, business phone service, call shops, telemarketing firms and cyber cafes. InPhonex is proud to support Internet telephony equipment (IP Phones) including Sipura 2000, Sipura 3000, Cisco 186, Linksys PAP2 and other SIP phone adaptors. We also support Asterisk PBX, Trixbox and offer turn-key VoIP Reseller business opportunities to let entrepreneurs and businesses resell voice over Internet (VoIP) under their brand name.

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